Terms of Service

Terms of Service

Welcome to Shokura. By using our website and purchasing our matcha tea products, you agree to the following terms and conditions. Please read them carefully before using our store.


1. Overview

These Terms of Service ("Terms") govern your use of our website, [www.shokura.com], and all services, features, and content offered by Shokura. By accessing or using our site, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or purchase our products.


2. Online Store Terms

  • You must be at least the age of majority in your jurisdiction to use this site or make purchases.

  • You may not use our products for any illegal or unauthorized purpose.

  • You agree not to transmit any harmful code or viruses.


3. Product Information

We strive to ensure all product descriptions and prices are accurate. However, we reserve the right to:

  • Correct any errors or omissions

  • Change or update information

  • Modify or discontinue products at any time without notice


4. Orders & Payment

All orders are subject to availability and confirmation of payment. We reserve the right to:

  • Refuse or cancel any order

  • Limit or cancel quantities purchased per person or per household

Prices are listed in your local currency or USD, as applicable, and include applicable taxes where required. You agree to provide accurate billing and shipping information.


5. Shipping & Delivery

Please refer to our Shipping Policy for full details on processing times, delivery, and international shipping.


6. Returns & Refunds

We accept returns on unopened items within 14 days of delivery. For full details, please read our Refund Policy.


7. Intellectual Property

All content on this website, including logos, product descriptions, images, and designs, is the property of Shokura and may not be used or reproduced without permission.


8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.


9. Third-Party Services

We may use third-party services (such as Shopify, payment gateways, shipping providers). We are not responsible for the practices of third-party sites or services.


10. Limitation of Liability

Shokura shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or purchase of products. Our liability is limited to the amount you paid for the product.


11. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page. Your continued use of the site constitutes acceptance of the updated Terms.


12. Contact Information