At Shokura, we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.shokura.com] and purchase our matcha tea products.
1. Information We Collect
We collect the following types of information when you use our site or services:
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Personal Information: such as your name, email address, shipping address, phone number, and payment details.
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Order Information: details of purchases and transactions.
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Device Information: IP address, web browser, time zone, and cookies.
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Usage Data: how you interact with our site (pages viewed, time on site, etc.)
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill orders
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Communicate with you (order updates, customer service)
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Send promotional emails (only if you opt in)
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Improve our website and product offerings
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Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with:
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Service Providers: such as payment processors, shipping providers, and email services.
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Shopify: our e-commerce platform, which helps us run our store.
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Legal Authorities: if required by law or to protect our rights.
4. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to processing of your data
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Opt out of marketing communications
To exercise your rights, contact us at [support@shokura.com].
5. Data Retention
We retain your personal information for as long as necessary to provide you with our services and fulfill our legal obligations.
6. Security
We take reasonable measures to protect your personal information, including encryption and secure payment processing via Shopify.
7. Cookies
We use cookies and similar technologies to improve your experience and analyze site traffic. You can manage cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
9. Contact Us
For more information or if you have questions about our Privacy Policy, please contact us at:
Shokura Support Team
📧 support@shokura.com
🌐 www.shokura.com